A LITTLE HELP?

Your answer may just be answered below.

  • How does lumo sizing work?

    Our activewear is designed to offer a comfortable, flattering fit that moves with you. We recommend checking our size guide before ordering to find your perfect fit.

  • What if I’m between sizes?

    Check the individual product description for specific fit recommendations. You can also contact our team and we’ll be happy to help you find your LUMO fit.

  • Are your leggings squat proof?

    Yes! all leggings throughout each collection are designed too be squat proof. Please note our lighter colour ways may offer slightly less coverage, so we. recommend wearing nude, seamless underwear for the best finish.

  • How do I take care of my lumo pieces?

    To keep your activewear looking and feeling the best, follow the care label on each garment. We recommend washing similar colours together and avoiding harsh detergents.

  • How long will my order take to arrive?

    Orders are usually processed within 1–2 working days. Once your order has been dispatched, delivery time will depend on the shipping option selected at checkout.

  • Can I change my delivery address?

    Please contact us as soon as possible. If your order hasn’t been processed or dispatched, we’ll do our best to update your details. We cannot guarantee changes once an order has entered fulfilment.

  • Can I track my order?

    Yes. Once your order has been dispatched, you’ll receive a shipping confirmation email containing your tracking information where available.

  • Can I exchange my item for another size?

    Yes. If your LUMO piece isn’t quite the right fit, you can request a size exchange within 7 days of receiving your order, subject to availability.